State Farm® Insurance Agent Rocco English
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vicki Kwong Perez
October 9, 2024
5
out of
5
rating by Vicki Kwong Perez
"My business insurance policy is with State Farm: Rocco English and needed some changes made immediately due to business events needing our policy to be a specific way. Deborah and Jennifer were extremely quick to help and friendly too! Would highly recommend them."
We responded:
"Thank you so much for sharing your experience! We're delighted to hear that Deborah and Jennifer were able to assist you quickly and efficiently. Your recommendation means a lot to us, and we're here to help whenever you need it!"
John
September 17, 2024
5
out of
5
rating by John
"State Farm has been our primary insurer for over 50 years and Rocco's team is the cream of the crop."
We responded:
"Thank you so much for your loyalty over the past 50 years! It's fantastic to hear that you consider our team the cream of the crop. We're dedicated to providing exceptional service and truly appreciate your continued trust."
Carlos Diaz
September 10, 2024
5
out of
5
rating by Carlos Diaz
"Gracias por el detalle así a mi, bellas palabras gracias por sus buenos deseos"
We responded:
"Agradezco mucho tus palabras, Carlos! Es un placer poder ayudarte y recibir tus buenos deseos. ¡Estamos aquí para lo que necesites!"
Isabella Guerrero
August 29, 2024
5
out of
5
rating by Isabella Guerrero
"Maritza is my agent and she is a superstar. There is nothing she will not do for me. State Farm does insure my parents house because it is older but Maritza gave me my options. She took a load off my plate."
We responded:
"Thank you for sharing your experience with Maritza! It's fantastic to hear that she has been able to support you and provide clear options, especially when dealing with your parents' house. We're delighted that she could make things easier for you!"
Ramon Almeyda
August 20, 2024
5
out of
5
rating by Ramon Almeyda
"I have had a very good experience with State Farm auto & home insurance. The people at my branch are very kind & knowledgeable that makes me a happy customer. Thanks to all."
We responded:
"Thank you so much for sharing your positive experience with our auto and home insurance services! It's wonderful to hear that our team’s kindness and knowledge have made you a happy customer. We appreciate your support and look forward to continuing to serve you!"
V
August 2, 2024
5
out of
5
rating by V
"There are not enough words to express who Deborah Votava a licensed agent is I have known her for 19 years she is the epitome of what a human 💗 should be the professionalism kindness integrity attentiveness that she has shown my husband and myself and those that I have referred is outstanding you rock Debbie !!!!! Victoria B."
We responded:
"Debbie truly appreciates your kind words and long-standing trust! It's wonderful to hear that her professionalism, kindness, and integrity have made such a positive impact on you and your husband. Your referrals and support mean the world to her! Thank you, Victoria!"
Scott Hale
July 16, 2024
5
out of
5
rating by Scott Hale
"I had to call to State Farm today because of a new truck purchase. Not only was my call handled professionally, in a timely manner, with a friendly attitude, but also made me feel important and valued for that short amount of time I needed help. Thank you Bella English for making the auto insurance part of today’s transaction a zero stress event."
We responded:
"Thank you for sharing your positive experience with Bella! We're thrilled to hear that she provided you with excellent service and made your auto insurance transaction stress-free. We appreciate your feedback and look forward to assisting you in the future."
Kara Kweder
June 14, 2024
5
out of
5
rating by Kara Kweder
"Did not use their service (though I am a State Farm Customer), but wanted to thank the nice gentleman who came outside with an umbrella to help my family and I get in our car in the rain, that was very sweet! Like a good neighbor…"
We responded:
"Thank you for sharing your experience, Kara! We're glad to hear that our team member went above and beyond to assist you and your family. We appreciate your kind words and thank you for being a State Farm customer."
Darla Burn
May 31, 2024
5
out of
5
rating by Darla Burn
"I needed an insurance binder for an auto purchase. Jenny provided it to me in minutes! Well done Jenny!"
We responded:
"Thank you for sharing your positive experience with Jenny! We're glad she was able to provide you with the insurance binder quickly. Let us know if there's anything else we can assist you with in the future."
John Forehand
May 30, 2024
5
out of
5
rating by John Forehand
"Very responsive!"
We responded:
"Thank you for the positive feedback, John! We strive to provide excellent service and are glad to hear that you found us very responsive. If you have any further insurance needs, feel free to reach out."
Vanessa Hall
May 29, 2024
5
out of
5
rating by Vanessa Hall
"Dana has been my agent. The best. Love her."
We responded:
"Thank you for the kind words, Vanessa! We're thrilled to hear that Dana has been providing you with excellent service. We appreciate your loyalty and look forward to continuing to meet your insurance needs."
Carlos R Becerra
May 14, 2024
5
out of
5
rating by Carlos R Becerra
"I recommend this branch. I'm with them for about 2 years or more. Anytime when I need information or a recommendation, they always find the answers to my needs!"
We responded:
"Carlos, Thank you for the great review and recommendation. It is our pleasure to assist you with your Insurance needs."
Enrique Berlanga
May 9, 2024
5
out of
5
rating by Enrique Berlanga
"I would like to add to my previous state farm review that recently I've been receiving and espectacular and great customer service by Daniela Parrish; assisting me in getting a great home owners insurance price as well as for flood insurance. Once again thank you Rocco English for your great team, and rates. I totally recommend Daniela Parrish to get any type of insurance services, you won’t regret it. I am extremely satisfied with Rocco English services, team, and rates. I want to give a special thanks to Milena Bedoya and Kelly Bedoya for their excellent customer service. They always understand my issues, are very patience, they listen to my needs and always give me a rapid and right solution to my matter. I’m very happy to be their client. I definitively recommend these two sisters for any services that State Farm offers; you won’t regret it."
We responded:
"Enrique. Thank you for taking the time to leave us a great review and trusting our team with your Insurance needs. "
Hanan Aoufi
May 1, 2024
5
out of
5
rating by Hanan Aoufi
"Yolanda assisted me through the phone, she was such an amazing help. Amazing attitude and overall got things done in a timely matter. So i greatly appreciate her. Thank you Yolanda❤️"
We responded:
"We would like to take a moment to express our sincere gratitude for taking the time to leave us a review on Google. Your feedback is incredibly valuable to us, and we truly appreciate your support. We're thrilled to hear about your positive experience with us, and it means a lot to our team."
sandra williams
March 26, 2024
5
out of
5
rating by sandra williams
"10 years and counting. Bundled home and auto insurance"
We responded:
"Sandra, Thank you for your trust and loyalty to State Farm and our agency to take care of all your Insurance needs."
Phillip Neill
March 12, 2024
5
out of
5
rating by Phillip Neill
"Great company. Very friendly. Saved me $100 per month verses a big name competitor that fought me viciously on paying a legitimate injury claim. ⭐⭐⭐⭐⭐⭐"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
Mike C
March 5, 2024
5
out of
5
rating by Mike C
"Everyone has been very polite and professional. Excellent Service!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Shane Shavers
February 15, 2024
5
out of
5
rating by Shane Shavers
"Elizabeth S. Was very professional and knowledgeable. I would recommend Elizabeth for any info or quote needs."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
kase9mm
February 9, 2024
1
out of
5
rating by kase9mm
"Poor customer service"
Janira Rodriguez
February 1, 2024
5
out of
5
rating by Janira Rodriguez
"Staff is always very friendly and helpful at this location."
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
Jose H Castillo
January 12, 2024
5
out of
5
rating by Jose H Castillo
"good!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
Timothy Riley
December 30, 2023
5
out of
5
rating by Timothy Riley
"Brianna was absolutely fantastic. Her knowledge, patience , communication and most of her customer service was phenomena. I will be recommending her and the Rocco English to my friends and neighbors. Thank you so much Brianna!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
Chris Roberts
November 21, 2023
5
out of
5
rating by Chris Roberts
"Brianna of State Farm is a godsend to me. I spoke to her the other day to review my car insurance and an Umbrella policy. We discussed our situation and put together a great plan for my 2 cars and purchased an Umbrella policy. There was a minimal increase to our monthly premiums yet I have a lot more liability coverage in this litigated society. She provided all the discounts available and I am a very happy customer. We have been with State Farm for over 40 years and it really pays to have loyalty to this firm. Shopping is not an option for me. My brothers shop all the time and pay a lot more on a monthly basis and have worse coverage. State Farm is a blessing to our family. Thank you Brianna and thank you State Farm. Chris and Anna Roberts"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
elflingskitten saunders
November 3, 2023
5
out of
5
rating by elflingskitten saunders
"Honestly this is the best insurance company I've ever had. I signed with them in 2016 and after being with Allstate and then Geico I was thrilled with their prices. Lol I found out later that low cost even included roadside assistance and I've used it several times. Plus I'm very low income so very often I'm juggling late bills and State Farms grace period, plus the unbelievable patience and customer service from the Rocco English location has been an absolute life-saver for me. I can't thank them enough ❤️🧡💛"
We responded:
"Thank you for sharing your positive experience with State Farm and for your kind words about the Rocco English location. We greatly appreciate your feedback. It's wonderful to hear that State Farm's prices, along with the added benefit of roadside assistance, have been a great fit for you. The understanding and patience you've experienced from their customer service have been invaluable."
Jodi Hall
November 2, 2023
2
out of
5
rating by Jodi Hall
"I have been with this agent for 10 years and EVERY time I call I have to deal with an agent named Maritza whom does not take the customers concerns as important. I have called 3 times which each time my policy questions and concerns are not resolved. I’ve even requested a manager or to deal with someone else twice. I will be moving our policies to a new agency asap. Ive had enough. She is not addressed for her non charismatic mannerisms. Initially I had only dealt with awesome agents with superior customer service such as Jessica and Melanie. Sad that one person who thinks everything is funny and doesn’t care how customers are treated can lose business."
We responded:
"We are sorry to hear about this as we do our best to provide the best service with each customer. Rocco will be reaching out to you directly regarding this matter."